Terms and Conditions - Seattle Town Car Service
Introduction
Welcome to the Terms and Conditions page of City Town Car – a trusted and reliable ground transportation service in Seattle. We are committed to providing our customers with exceptional service, utmost reliability, and unparalleled convenience. By choosing our services, you agree to abide by the terms and conditions outlined below for a smooth and enjoyable travel experience.
Reservation and Booking
When making a reservation with City Town Car, it is essential to provide accurate and complete information to ensure an efficient and hassle-free experience. Please provide the pickup and drop-off locations, desired date and time, the number of passengers, and any special requirements. We recommend booking in advance to secure your preferred vehicle and schedule.
Once your reservation is confirmed, you will receive a confirmation email containing important details, including the assigned driver's name and contact information. In the event of any changes or cancellations, kindly notify us as soon as possible, allowing us to accommodate your request efficiently.
Service Pricing and Payment
At City Town Car, we strive to provide transparent and competitive pricing for our services. Our rates are based on various factors, including distance, vehicle type, and additional services requested. All prices are subject to change without prior notice.
We accept various payment methods, including major credit cards and cash. For corporate clients, we offer convenient invoicing options to streamline the billing process. Kindly note that payments are due at the time of service unless prior arrangements have been made.
Cancellation and Refunds
If you wish to cancel your reservation, we kindly request a minimum notice period of 24 hours before the scheduled pickup time to avoid any cancellation charges. Cancellations within the 24-hour window may result in a cancellation fee.
In the event of unforeseen circumstances or changes to your travel plans, please contact our customer service team, and we will do our best to accommodate your needs. Refunds, if applicable, will be processed promptly and based on the original payment method.
Passenger Responsibilities
We prioritize the safety and well-being of our passengers, drivers, and other road users. We kindly request all passengers to adhere to the following guidelines during their journey:
- Ensure that all passengers wear seat belts for their safety.
- Avoid consuming alcohol or illegal substances while onboard.
- Respect the driver's instructions and follow local traffic laws.
- Refrain from engaging in any behavior that may compromise safety or cause damage to the vehicle.
- Report any concerns or issues to our customer service team promptly.
Limitation of Liability
While we make every effort to provide a seamless and reliable service, City Town Car shall not be held liable for any unforeseen circumstances, delays, or events beyond our control. We will not be responsible for any loss, damage, or inconvenience resulting from factors such as traffic conditions, accidents, or natural disasters.
Privacy Policy
Protecting your privacy is of utmost importance to us. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. We encourage you to review our Privacy Policy to understand our practices fully.
Contact Information
Should you have any questions, concerns, or feedback regarding our Terms and Conditions, please do not hesitate to reach out to our friendly customer service team. You can contact us via phone at 123-456-7890 or email us at [email protected]. We are available 24/7 to assist you and ensure your travel experience with City Town Car is exceptional.
Thank you for choosing City Town Car as your trusted ground transportation service in Seattle. We look forward to exceeding your expectations and providing you with a comfortable and reliable journey.
