Privacy Statement
Your Privacy Matters to Us
Welcome to City Town Car's Privacy Statement. As a premier provider of ground transportation services in the travel and tourism industry, we understand the importance of protecting your personal information. This privacy statement aims to provide you with detailed insights into how we collect, use, and secure your data when you interact with our website or utilize our services.
Data Collection and Usage
When you visit our website or book a ride with City Town Car, we may collect various types of information to ensure a seamless customer experience. This information may include your name, contact details, billing information, travel preferences, and more. We use this data to process your bookings, communicate with you, and personalize your journey.
1. Booking Information:
When making a reservation, we require certain details to fulfill your travel requirements. This includes the pickup and drop-off locations, date and time of travel, flight information (if applicable), and any specific instructions you provide us with. Rest assured, we handle this information with utmost care and only use it for the purposes of providing you with the requested service.
2. Account Registration:
If you choose to create an account on our website, we may collect additional information such as your username, password, and profile preferences. This helps us personalize your experience, remember your preferences for future bookings, and make the overall process more convenient for you.
3. Communication:
We may use your contact information to send you important updates, confirmations, or promotional offers related to City Town Car's services. You have the option to unsubscribe from these communications at any time.
4. Website Analytics:
To enhance our website's performance and improve user experience, we may utilize third-party tools such as Google Analytics. These tools collect anonymous data about your interaction with our website, helping us understand visitor behavior, popular routes, and overall website usage. This information helps us make informed decisions to provide a better user experience.
Data Security and Sharing
At City Town Car, we are committed to safeguarding your personal information. We employ industry-standard security measures to protect against unauthorized access, alteration, or disclosure of your data. Our secure servers and encrypted communication channels ensure that your information remains confidential.
1. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy statement. When the data is no longer required, we securely dispose of it to ensure that it cannot be accessed or used for any unauthorized purposes.
2. Third-Party Service Providers:
City Town Car may engage trusted third-party service providers to assist us in delivering our services. These partners are bound by strict confidentiality agreements and are only authorized to use your information for the purposes specified by City Town Car. We ensure that our partners adhere to the same high standards of data protection and privacy as we do.
3. Legal Compliance:
We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights and safety, or investigate potential fraudulent activities.
Your Privacy Choices
At City Town Car, we respect your privacy choices and provide you with the control over your personal information. Here are some options available to you:
1. Account Management:
If you have created an account with City Town Car, you can review, update, or delete your account information at any time by logging into your account and accessing the profile settings.
2. Marketing Communications:
You can manage your subscription to our promotional emails by using the "unsubscribe" link provided in the email. Once unsubscribed, you may still receive essential service-related communications from City Town Car.
3. Cookies and Tracking Technologies:
City Town Car may use cookies and similar tracking technologies on our website to enhance your browsing experience and gather valuable insights about our website's performance. You can modify your browser settings to manage or block cookies, but please note that certain website features may not function properly if cookies are disabled.
Contact Us
If you have any questions, concerns, or requests regarding our privacy practices or the information we hold about you, please don't hesitate to contact our dedicated support team. We are here to assist you and provide further clarification.
Thank you for taking the time to read our Privacy Statement. Your privacy is of utmost importance to us, and we appreciate your trust in City Town Car as your ground transportation partner in the travel and tourism industry.
